This price covers the craftsman coming to your address within the regular coverage area, during standard working hours.
The call-out price does not include labour, spare parts, materials or additional services, unless explicitly stated otherwise for a specific service.
The call-out price covers the craftsman coming to your address and a basic visual inspection. If the cause of the problem can be determined by direct inspection, without special measurements, testing, disassembly or other diagnostic procedures, no extra diagnostics are charged.
If establishing the cause of the fault requires measurement, testing of the installation or appliance, disassembly, specialised equipment or another diagnostic procedure, diagnostics are billed as a separate service under the current price list.